| Practice Continuous Improvement |
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I wrote this blog on my laptop computer away from my office. I keep in touch with the office, clients, and my family with my cell phone on which I can do more than just make calls. In fact, when I master all its functions, I may not have to take my laptop with me as often!
Change is all around us and technology seems to drive most business changes. However, technology shouldn’t be in the driver’s seat, people should be. Some changes will continue to be initiated by technology updates in our organizations, but making the best use of such technological changes is up the users of the technology.
You can also model continuous improvement in your own work. Develop your sense of what you can be satisfied with at the present time and what is unsatisfying or frustrating. Take action on those things you can improve. Use your influence to improve things over which you have little direct control.
Here are a few tips to help you help your work group master change by encouraging process, product, and service improvements.
- Use frustration with processes, products, and services to identify places for improvements.
- Question the value and effectiveness of processes, products, and services in light of the technology in current use or upgraded or new technology that is in pre-implementation stages.
- Plan time into work schedules for improvements to processes, products, and services.
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